Domino Fuel Terms of Service

Last updated on 3/19/24

By using our service you agree to the terms outlined below:

Service Calls


Appointments CANNOT be cancelled if there’s less than 24 hours remaining to your appointment.

If you scheduled an appointment and you need to cancel, you must call our office at least 24 hours before the appointment time and cancel.

If you ATTEMPT TO CANCEL AN APPOINTMENT WITH LESS THAN 24 HOURS  REMAINING TO YOUR APPOINTMENT, you will be charged the full service rate for techician’s time and expense. You are responsible for paying the fee, whether the appointment was setup as cash or credit card.

We cannot cancel appointments when the technician is already on the way to your address.

All cancelled appointments are subject to restocking fee.

By using our service you agree to the terms outlined here.

Any overdue accounts will automatically be forwarded for collection.

Heating Oil Deliveries

Please note: If you need to cancel your order, please do so as soon as possible so that we can remove your address from the route. All no-show appointments will be charged a $50 fee.

Domino Fuel Oil’s prices are subject to changes in response to market conditions. All prices are subject to change without notice. Domino Fuel Oil will use its best efforts to effect prompt and proper delivery. Domino Fuel Oil is not responsible for damages, either direct or consequentially resulting from defects or malfunctions in any of the fill, fill line, vent line, vent alarm and or tank at any location we deliver to.

†Ordering fuel via this Website does not guarantee an emergency delivery. Requested dates are not guaranteed. We do our best to deliver on the requested date, but sometimes our ability is effected by the volume of of orders in a specific area. You will be contacted to confirm your final delivery date and time.

*Your information is collected for contact and delivery information only, and will never be sold or distributed to any third party.


If there’s an issue with a transaction please contact us – we’ll be happy to resolve any problems. If you were due for a refund and have not received it within 10 business days, please do not submit a chargeback – call our office instead to make sure the refund was issued.

All invalid chargebacks will incur a $35 fee that will be charged to your original method of payment. No exceptions! 

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