How Domino Fuel collects, uses, stores, and protects your personal information on dominofuel.com.
Domino Fuel Inc. ("Domino Fuel," "we," "us," or "our") operates the dominofuel.com website and provides heating oil delivery and related services (the "Service"). This page explains how we collect, use, and disclose personal information when you use our Service, including when you contact us by phone, through our website, or by text message. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We use this information to deliver services to you. We may also email you newsletters or offers that may be of interest to you, and you can opt out at any time using the unsubscribe link in any email. We do not send marketing text messages.
Payment card details are entered on our payment processor's secure page. We do not ask for card numbers by text message and we do not store full card numbers.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include your computer's Internet Protocol address (IP), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service via a mobile device, Usage Data may include device type, mobile device unique ID, mobile IP address, mobile operating system, mobile browser type, and other diagnostic data.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier, sent to your browser and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Service.
Examples of cookies we use:
Domino Fuel uses the collected data for various purposes:
Domino Fuel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We are committed to protecting your personal information and respecting your privacy. This section outlines our practices regarding the collection, use, and safeguarding of your data in compliance with TCR (The Campaign Registry) requirements.
Domino Fuel may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We use third-party companies to help us run the Service ("Service Providers"), such as our payment processor, our text messaging provider, the service that powers our text assistant, and our email and website providers.
These providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Mobile opt-in data and SMS consent are never shared with any third party except the providers that deliver our messages for us.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on Google's privacy practices, please visit Google Privacy & Terms.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.
Customers consent to receive text messages from Domino Fuel only by texting one of our business numbers first, for example to ask for a price, place a heating oil order, or get help (see our Text to Order page). We do not text phone numbers collected through our website forms or over the phone unless that customer has texted us first. When you call us, we may let you know that you can also text your order to us. We use text messages only for that request and the service that follows: replies to your questions, price quotes, order details, secure payment links, order and payment confirmations, delivery updates, one reminder if an order is unpaid, one follow-up the day after you ask for a price, and reorder reminders only if you ask us for one. We do not send unrelated marketing or promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
We use a trusted third-party text messaging provider to send and receive messages on our behalf. Your phone number and messages are used only to deliver our communications and are never sold or shared for marketing.
We keep SMS consent records and message history for as long as needed to provide service to you and to meet legal and compliance requirements. You may request access to, correction of, or deletion of your data at any time.
We protect your SMS-related information with secure storage and limited access.
You may withdraw SMS consent at any time by replying STOP to any of our messages, or ask us to delete your personal data by contacting us at dominofuelinc@gmail.com or 631-779-3196.
Our full text messaging terms are on our SMS Terms & Conditions page.
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date at the top. Changes take effect when they are posted.
If you have any questions about this Privacy Policy, please contact us: